What is Bridelly and how does it work?
Bridelly helps you find and connect with experienced makeup artists and stylists based on your location and preferences. You can browse profiles, view portfolios, and directly communicate with professionals.
How do I use Bridelly?
Start by creating a profile under Bridal. Specifying your wedding date, location, and style preferences. Browse through makeup artist profiles, reviews, and portfolios.
What services can I find on Bridelly?
Bridelly offers bridal makeup and hairstyling. We’re expanding our services soon. Make sure you’re subscribed to our newsletters.
Can the makeup artist or hairstylist travel on-site for my wedding?
Yes! Our talented Makeup Artists and Hair Stylists are available to travel to your location for a reasonable travel fee, which varies based on your specific location. We are based in Chicago, and services within the city limits of Chicago are complimentary. Contact us today to get a personalized travel quote for your wedding day.
Do you do airbrush makeup and traditional makeup?
Yes, we offer both traditional and airbrush makeup options. Choosing between them depends on individual factors such as your skin type, texture, style preferences, and desired finish. Your stylist will provide personalized recommendations after assessing your needs during an in-person consultation.
How should I prepare my hair before styling?
While some may suggest that slightly dirty hair holds styles better, excessive oil and sweat can actually reduce hold. Clean hair is always preferred over greasy hair. Our stylists can always use products to enhance hold if needed.
What is a bridal trial and is it necessary? Can I request a trial session before booking?
A bridal trial provides the bride with a preview of her appearance for her wedding day. Many makeup artists on Bridelly offer trial sessions. During the trial, the bride meets with her makeup artist and hairstylist to discuss various details such as the wedding dress, preferred hairstyles, makeup preferences, and any accessories. You can discuss this directly with the artist you’re interested in booking.
How do I prepare for a bridal trial session?
2. Refrain from using any hair products prior to the trial.
3. Arrive with a freshly washed face and no makeup applied.
4. Bring any jewelry, hair accessories, or extensions you plan to use on your special day.
5. Feel free to bring photos of makeup and hairstyle ideas you like, or share a Pinterest board with your stylist before the trial session.
6. Allocate 2-3 hours for the brial trial session.
Can I request touch-up services?
Touch-up services are available based on location and stylist availability. Please inquire about touch-up services in advance, as they must be booked before your wedding day.
Can I book services for only hair or only makeup?
Absolutely! We are happy to accommodate bookings for wedding hair services, makeup services, or both based on your specific needs and preferences.
How far in advance should I book a makeup artist / stylists through Bridelly?
It’s recommended to book your makeup artist several months in advance, especially for popular wedding dates. Booking early ensures you secure your preferred artist
What if I'm unsure about the style I want for my wedding day?
Our artists can provide consultations to discuss and finalize your wedding day look based on your preferences, wedding theme, and dress style.
How can I leave feedback or reviews after my experience?
Bridelly reviews artist applications and portfolios but recommends verifying credentials independently.
Can I change my payment method/card?
You can change your payment method at any time in your billing settings
What happens if my payment fails?
You will be notified after each failed payment. Payment may be retried up to __ times within the next __.
Do you offer refunds?
The refund will be credited to the card used within _ to __ business days, depending on the billing cycle of your card.
What payment methods are accepted on Bridelly?
Payment methods vary by makeup artist/stylist but commonly include credit/debit cards or other online payment options. We facilitate the transaction process and charge a percentage fee from the total payment to cover our platform’s services.
Are there additional fees or hidden costs with Bridelly?
Bridelly is free for brides to use and charges a percentage fee from the artist’s earnings which is transparently displayed.
Do you have a support team we can reach out to if we have questions?
Absolutely! Our support team works hard to make sure that your questions are answered. You can send us an email at [email protected]
How do I communicate with make up artists / stylist on Bridelly?
You can chat with the artists / stylist directly on their Bridelly account by clicking Send Message.
I accidentally closed the tab / window, how can I access the chat history?
You can view the chat history by clicking Messages on the sidebar
How can I join Bridelly as a makeup artist/stylist?
You can sign up on Bridelly as a professional by creating a profile under Stylist. Fill in your details, upload your portfolio, and specify your services, availability, and pricing.
What are the benefits of joining Bridelly as a makeup artist?
Bridelly connects you directly with brides seeking makeup and styling services. You gain visibility, access to a broader clientele, and can manage bookings efficiently through the platform.
Can I showcase my portfolio on Bridelly?
Yes, you can upload your portfolio showcasing your work, including photos of bridal makeup and styling. A compelling portfolio helps brides decide to book your services.
Can I offer trial sessions through Bridelly?
Yes, many clients appreciate trial sessions. Clearly outline your trial session offerings on your profile.
Where can I see the status of our bookings?
You can check it by clicking Bookings on the sidebar. You’ll see the Calendar View, Pending, Approved, Cancelled and Expired bookings.
How can I improve my chances of getting booked through Bridelly?
Keep your profile updated with high-quality images of your work, detailed descriptions of your services, and prompt responses to inquiries from potential clients.
How does Bridelly handle payments and bookings? Is there a processing fee?
Bridelly connects you directly with clients, and we manage the payment process. A percentage fee is deducted from your earnings to cover our platform’s services. You will receive detailed information about the booking and payment process upon confirmation with the client.
How to price my services?
For services that require a more detailed assessment before quoting a price, setting a price range is ideal. This approach accounts for varying factors and complexities involved in delivering the service.
For example, a makeup artist might specify a starting price for bridal makeup application and offer a range that considers factors like travel, special requests, or additional services.
How do I communicate with brides on Bridelly?
Brides can message you directly through the platform to inquire about your services, availability, and pricing. You can respond to messages promptly through your Bridelly account.
What support does Bridelly offer to makeup artists and stylists?
Bridelly provides a platform for exposure and connection with potential clients. For any technical issues or inquiries, our support team is available to assist you.